If you have an enquiry that cannot be answered below, click here for our contact page, where you can make a direct enquiry. We love what we do and are more than happy to answer any questions you may have.

What Are Your Hours?

Our store is open during the Summer months Mondays, Wednesdays,Thursdays and Fridays 9:30am until 4pm, and Saturdays 8:30am-5:30pm. All consultations are by appointment only. We are closed on Sundays and Tuesday

Do I Need To Make An Appointment and What Does It Involve?

We are by appointment only and our consultations last 1-1.5 hours. Our trained consultants work with you to find the gown that is both perfect for your body shape, your personality and your location. We will work with you in the fitting room to help you put the gowns on and also accessorise them for you to ensure you get the complete picture.Please don’t to hesitate to phone or email us to make an appointment whenever you are ready to begin…

How Much Is A Consultation?

We provide a Complimentary first Bridal Consultation Service where appointments last 1-1.5 hours, you are welcome to try on as many gowns as you like during this time frame. We allow 1 hour for any follow up appointments and there is a $50 non-refundable consultation fee attached to any of these subsequent follow up appointments.

What If My Gown Needs Alterations?

We have a seamstress on site who we highly recommend and refer all of our brides to. The costs are $60+GST per hour and alteration quality is 100% guaranteed.

I Like A Gown Off Your Designer Website – Can You Get It In?

Yes, as we are exclusive stockists we can order any gown. We don’t necessarily have a sample (we would love to have them all!) but we can get you the gown on your behalf. Often we have something similar so you can try it to know if it really is “the one”.

Do We Allow Photographs?

After considering the pros and cons of this, we have decided that it is worthwhile for you to have photographs of yourself in the gowns for future reference. We’re more than happy to help you take photos as we know the particular areas of our shop that can offer the best angles.